CR MORTGAGE GROUP LLC — PRIVACY POLICY Suite

Effective Date: September 1, 2026

CR Mortgage Group LLC ("we," "our," or "us") operates out of Florida. This suite contains both our digital Online Privacy Policy and our mandatory federal Gramm-Leach-Bliley Act (GLBA) Privacy Notice detailing how customer records are managed.

1. Online Privacy Policy (Web Visitors)

This section governs how we handle information captured via our public website, subdomains, and online pre-qualification tools.

Information Captured Digitally

Information You Provide Explicitly: When utilizing digital contact portals, pre-qualification fields, or credit inquiries, we capture your name, email address, home phone number, financial configurations, and employment history.
Information Harvested Automatically: For web security and optimized navigation, our systems read technical background logs, including device IP configuration numbers, browser formats, and navigation traffic metadata through secure tracking cookies.

SMS and Mobile Handset Communication Disclosures

By providing your cell phone contact number across any online form, you explicitly authorize CR Mortgage Group LLC to send transactional and informational text messages directly to your mobile handset (such as loan processing tracking milestones, underwriting conditions, and closing details).

Mobile Privacy Shield Agreement: Your personal mobile telephone digits and your explicit SMS communication opt-in registration parameters will never be traded, shared, rented, or leased to outside commercial vendors, third-party marketing entities, or affiliate organizations for standalone sales distribution.

You maintain an absolute right to stop text alerts at any time. Simply reply with the standalone message STOP to any message from us to instantly wipe your handset profile from our outbound text gateway.

FACTS: WHAT DOES CR MORTGAGE GROUP LLC DO WITH YOUR PERSONAL INFORMATION?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

2. Federal GLBA Privacy Notice (Applicants & Customers)

The matrix below outlines what Non-Public Personal Information (NPI) we collect, why we share it, and your legal rights under federal Regulation P framework.

Reasons we can share your personal information	Does CR Mortgage Group share?	Can you limit this sharing?
For our everyday business purposes — such as to process transactions, manage applications with credit report vendors and wholesale lenders, maintain customer accounts, or report to credit bureaus	YES	NO
For our marketing purposes — to deliver our specialized mortgage options and lending pathways straight to your attention	YES	NO
For joint marketing with other financial companies	NO	We don't share
For our affiliates' everyday business purposes — transactions or account history parameters	NO	We don't share
For our affiliates' everyday business purposes — creditworthiness information	NO	We don't share
For nonaffiliates to independent commercial market to you	NO	We don't share

How We Protect Your Records

To guard personal customer files from exploitation, we leverage technical, operational, and building safeguards complying with federal standards. We block and limit internal account views strictly to standard loan agents and mortgage processing specialists processing your file.

How We Collect Your Data

We compile your personal history when you apply for a loan, show your identification credentials, or provide income paperwork. We also acquire vital background information from external entities, such as consumer file records processed via verified credit score vendors.

Definitions

Affiliates: Companies linked via mutual structural control. CR Mortgage Group LLC maintains zero corporate affiliates.
Nonaffiliates: Companies not linked via common stock flags. The nonaffiliates we share data with are strictly confined to third-party credit score systems and wholesale underwriting banks required to clear and fund your transaction.
Joint Marketing: Shared sales pacts between detached financial entities. We do not engage in joint marketing agreements.

Questions or Regulatory Concerns?

Corporate Entity: CR Mortgage Group LLC

Physical Address: 121 S Orange Ave, Suite 1500, Orlando, FL 32801

Telephone Hub: (689) 238-1228

Direct Compliance Mailbox: carl.ruiz@crmortgagegroup.com